Cancellation and Refund Policy

Welcome to UjjainTour.com. This page outlines our policy regarding the cancellation of bookings or tours and the associated refund procedures:

1. Cancellation Policy

a. Cancellation Period: The cancellation period refers to the timeframe within which you can cancel your booking without incurring any cancellation fees. This period may vary depending on the type of tour or service booked.

b. Cancellation Fees: If you cancel your booking outside the cancellation period, a cancellation fee may apply. The amount of the fee depends on factors such as the time of cancellation and the specific terms of your booking.

c. Cancellation Process: To cancel your booking, please contact our customer service team as soon as possible. You can reach us by phone at +91 9429691734 or by email at info@ujjaintour.com. Please provide your booking details, including your name, booking reference number, and the date of your scheduled tour.

2. Refund Policy

a. Refund Eligibility: Refunds for cancellations will be processed according to the terms and conditions of your booking. Eligibility for a refund may depend on factors such as the cancellation period and any applicable cancellation fees.

b. Refund Process: Refunds, if applicable, will be processed within [insert timeframe] after the cancellation request is approved. The processing time may vary depending on the payment method and banking institutions involved.

c. Non-Refundable Fees: Please note that certain fees, such as non-refundable booking fees or administrative fees, may apply and are non-refundable.

3. Special Circumstances

a. Force Majeure: In cases of force majeure events (e.g., natural disasters, political unrest), we reserve the right to cancel tours or alter itineraries without prior notice. In such cases, alternative arrangements or refunds may be offered, subject to our discretion.

4. Contact Us

a. If you have any questions about our cancellation and refund policy or need assistance with canceling your booking, please contact us. Our customer service team is available to assist you during 9.00am to 6.00pm.

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This Cancellation and Refund Policy page aims to provide clear guidelines on canceling bookings or tours with UjjainTour.com and the corresponding refund procedures. By booking with us, you agree to comply with the terms and conditions outlined in this policy. If you have any concerns or require further clarification, please do not hesitate to contact us.

Thank you for choosing UjjainTour.com. We look forward to serving you!